| Cessnas Team X Celebrates 10 Years New Team Mustang Set to Begin |
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Wichita, Kan., January 19, 2007 – Cessna Aircraft Company, a Textron Inc. (NYSE: TXT) company, is celebrating more than 10 years of Team X (Roman numeral for 10), the assembly of experts Cessna established to provide Cessna Citation X business jet customers with the highest caliber of service and support for the Citation Xs flying out in the field.
“Team X is made up of dedicated specialists on the Citation X’s engines, electrical systems, computers and structures, and, foremost, we’re devoted to ensuring our customers have the fast, knowledgeable, timely and courteous response they expect from the moment they receive their Citation X, throughout their ownership of their airplanes,” said Team X Supervisor Steve Lill. “We are here to serve our customers 24 hours a day, every day of the week. Customer response to the team support concept has been so positive, Cessna has moved to team concepts for all of its jet models over the last decade.” Cessna’s newly certified Citation Mustang is the latest Cessna family member to have a support team created for it. With a year’s worth of experience already, the Mustang team is now looking forward to applying their experience to customer delivered airplanes. “From the Citation X, the world’s fastest business jet, to the Citation Mustang, the first to be certified in a new category of entry-level business jets, we think the team concept affords our customers the best support possible,” said Team Mustang Supervisor Chris Webber. “Just like Team X, we have people who have been with the Mustang program since the very beginning, so they know every part of the airplane. We appreciate Team X leading the way and look forward to providing our Mustang customers with the same positive experiences our Citation X customers have had over the last 10 years.” More than 250 Citation Xs are in service around the world. With a top speed of .92 Mach, the Citation X is the world’s fastest business jet. The Citation Mustang, Cessna’s newest member of the Citation family, was fully certified Sept. 8 and the first customer delivery occurred Nov. 22. Based on unit sales, Cessna Aircraft Company is the world's largest manufacturer of general aviation airplanes. In 2005, Cessna delivered 1,157 aircraft and reported revenues of about $3.5 billion. Since the company was originally established in 1927, more than 187,000 Cessna airplanes have been delivered to nearly every country in the world. The global fleet of more than 4,500 Citations is the largest fleet of business jets in the world. More information about Cessna Aircraft Company is available at www.cessna.com. Textron Inc. is a $10 billion multi-industry company operating in 33 countries with approximately 37,000 employees. The company leverages its global network of aircraft, industrial and finance businesses to provide customers with innovative solutions and services. Textron is known around the world for its powerful brands such as Bell Helicopter, Cessna Aircraft, Jacobsen, Kautex, Lycoming, E-Z-GO and Greenlee, among others. More information is available at www.textron.com. |
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