| Cessna Announces ProTech Support for Citation Mustang Customers |
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Wichita, Kan., May 15, 2007 – Cessna Aircraft Company, a Textron Inc. (NYSE: TXT) company announced today it has launched ProTech – a comprehensive maintenance program for the Citation Mustang. Under the program, customers have the option to pay a monthly fee that covers all labor costs for regular maintenance based on an annual average amount. If labor exceeds the projected amount, ProTech covers any additional costs. The customers can select one of three operational tiers based on projected use of the aircraft. Maintenance can be conducted at any of the 10 Cessna-owned Citation Service Centers or participating authorized facilities around the world. “This new program aids our customers in planning and budgeting for maintenance costs,” said Senior Vice President of Customer Service Mark Paolucci. “Adding ProTech to an existing ProParts programs also increases the resale value for the aircraft as the program is transferable.” The ProTech program works in conjunction with Cessna’s ProParts program, both part of the company’s comprehensive Citation ProAdvantage program, which offers customers a wide range of support and maintenance options. Cessna also recently launched Team Mustang, the company’s customer support program for the Mustang, similar to programs for other Citation models. Team Mustang brings together experts from various disciplines within Customer Service for a more focused, immediate response to customer maintenance issues. The Citation Mustang is the world’s first fully certified entry level business jet. The company will deliver 40 aircraft this year, eventually ramping up to 150 deliveries per year by the end of 2009. For more information on Cessna maintenance programs, go to www.cessnasupport.com or call 1 877 510 5226 (toll-free inside the U.S.) or +1 316 517 1001 (worldwide). |
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